Last reviewed August 19, 2026

Accessibility Statement

Auto Secure Login wants every person who uses ASL Therapy — clinicians, administrators, and the clients who receive a portal invitation — to be able to do so regardless of disability. This statement sets out where the product actually stands, not where we would like it to stand.

Conformance status

ASL Therapy is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means most of the product meets the standard and some parts have not yet been confirmed to meet it. We use that wording deliberately: we have not commissioned an independent third-party audit, and we have not yet completed manual testing with every combination of screen reader and browser that our users may run. Claiming full conformance on the strength of our own testing would not be honest.

What has been tested, and how

The review completed on August 19, 2026 covered the public website, the client portal, and all 25 screens of the staff workspace, in both English and Spanish. It combined four methods, because each one catches failures the others miss:

• Automated static analysis of every page and script, checking that each form control has an accessible name, that images carry alternative text, that headings and page titles are present, and that no interactive behaviour is attached to an element a keyboard cannot reach. This check runs on every release and blocks it on failure.
• Live inspection in a browser across every screen, measuring text contrast, control names, duplicate identifiers, and heading structure against the rendered page rather than the source.
• Keyboard-only operation, confirming that every control can be reached and operated without a mouse and that the focus position is visible at all times.
• Accessibility tree inspection, reading the same name-and-role information a screen reader is given, in both languages.

Issues found during that review were fixed before publication. They included two view filters that could not be reached by keyboard at all, eight form fields whose visible labels were not programmatically connected to them, and a keyboard focus indicator that was clearly visible on the dark navigation but measured 1.5:1 against the working area — far below the 3:1 the standard requires, and effectively invisible where most of the work is done.

Known limitations

We would rather list these than let you discover them:

• Manual end-to-end testing with JAWS, NVDA, and VoiceOver across full clinical workflows is not complete. Our screen-reader testing so far verifies the information those tools are given, which is not the same as verifying the experience they produce.
• Wide data tables — schedules, invoices, audit history — scroll horizontally inside their own frame on very narrow screens. This is permitted for tabular data, but it is less comfortable than the rest of the interface.
• Documents uploaded by a practice (assessments, consent forms, letters) are outside our control. If a practice uploads an inaccessible PDF, ASL Therapy cannot make it accessible.
• Spanish coverage is verified for the interface itself, including the names screen readers announce for controls. Text that a practice types in — client names, note contents, custom template labels — is shown exactly as entered and is never machine-translated.
• No independent third-party accessibility audit has been carried out.

Tell us about a barrier

If any part of ASL Therapy blocks you, please tell us. You do not need to know the technical cause, and you do not need to use accessibility terminology — describing what you were trying to do and what happened is enough.

• Email accessibility@autosecurelogin.com.
• If it is easier, write to contact@autosecurelogin.com and it will be routed on.

We aim to acknowledge reports within 5 business days and to give you a timescale for a fix, or an explanation of the alternative available to you, within 10 business days. Neither address is monitored for emergencies, and neither should ever be used to send clinical information about a client.

If you cannot use the website

Nobody should be shut out of care because a screen is hard to use. A non-web route is available for anything the site or the client portal is needed for:

• Through your practice. Everything a client can do in the portal — receiving documents, confirming an appointment, sending a message to their clinician — can be done by contacting the practice directly by phone, by post, or in person. Practice staff carry out the action on your behalf and the record is kept the same way.
• For licensing and business enquiries. Write to contact@autosecurelogin.com instead of using the enquiry form on this site.
• Alternative formats. We will provide information from this website in large print, plain text, or another format you ask for, at no charge.

Assessment approach and scope

ASL Therapy was self-evaluated by Auto Secure Login against the Web Content Accessibility Guidelines 2.1 at Level AA. The scope is the ASL Therapy public website at therapy.autosecurelogin.com, the client portal, and the practice workspace. Automated accessibility checks run as a gate on every release, so a change that removes a control's name or its keyboard route stops the release rather than reaching you.

This statement describes ASL Therapy only. A practice using ASL Therapy may have its own legal accessibility obligations, and this statement is not an assessment of, or a substitute for, those.

Feedback on this statement

If anything here is inaccurate, out of date, or does not match your experience of the product, we want to know: accessibility@autosecurelogin.com.